Data protection statement

The purpose of this privacy policy is to inform you and the public about the nature, scope and purpose of the personal information we collect, use and process, and at the same time you wish to clarify your rights.

1. Definitions


Basis of our privacy policy are the terms of the General Data Protection Regulation (DS-GVO). When we speak in our Privacy Policy of the following terminology, we mean the following meaning

• Personal data
Personal data is the information that relates to an identified or identifiable natural person (hereinafter referred to as the affected person). By identifiable is meant a person, either directly or indirectly, by associating an identifier, such as a name, identification number or location data, as well as an online identifier, or one or more particular features, the expression of the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified.

• Affected person
A person is concerned if their personal data is processed by the controller.

• Processing
By processing is meant the process performed with or without the aid of automated processes, which is related to personal data, such as the collection, collection, organization, ordering, storage, adaptation or modification Reading, querying, using, disclosing through transmission, dissemination, or other form of provision, reconciliation or association, restriction, erasure or destruction.

• Restriction of processing
Restriction of the processing is the marking of stored personal data with the aim to limit their future processing.

• Profiling
By profiling is meant the automated processing of personal data for the purpose of evaluation, analysis or prediction (in particular as regards work performance, economic situation, health, personal preferences, interests, reliability, behavior, whereabouts or change of location).

• Pseudonymization
Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without the need for additional information, provided that such additional information is kept separate and subject to technical and organizational measures to ensure that the personal data not assigned to an identified or identifiable natural person.

• Responsible or the controller
The controller or controller is the natural or legal person, public authority, body or body that, alone or in concert with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for his designation may be provided for under Union or national law.

• Processors
The processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.

• Receiver
Recipient is a natural or legal person, agency, agency or other entity to whom Personal Data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered as beneficiaries.

• Third
Third is a natural or legal person, public authority, body or body other than the data subject, the controller, the processor and the persons authorized under the direct responsibility of the controller or processor to process the personal data.

• Consent
Consent is any voluntarily given and unambiguously expressed in the form of a statement or other unambiguous confirmatory act by the data subject for the particular case, by which the data subject indicates that they consent to the processing of the personal data concerning him  her is.

2. Name and address of the controller


Mr. Rolf Kneer
Johannes-Schmid-Str. 3
89143 Blaubeuren
Germany
Telephone +49 7344 92494-0
Fax +49 7344 92494-199
E-Mail info@centrotherm-cs.de

Name and address of the data protection officer
MSO Consulting
Mr. Daniel Voigtländer
Zeisigweg 11
71397 Nellmersbach
Germany
Telephone +49 7195 9772959
E-Mail daniel.voigtlaender@mso.de

3. Collection of data and legal basis of processing


Collection of general data and information
When accessing our website, information of a general nature is automatically recorded. This information (so-called server log files) includes, for example, the type of Internet browser, the operating system used, the domain name of your Internet service provider and the like. Based on this information, no conclusion is possible on your person. This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. Anonymous information of this kind is statistically evaluated by us to optimize our internet presence and the underlying technology.

The following information is collected and stored when accessing our website
• IP address of your PC
• Access Date
• name and URL of the retrieved file,
• referrer URL
• Browser  operating system  access provider

The data collection and storage serves the following purposes
• connection of the website,
• technical use of the website,
• System Security
• Administration.

Data processing takes place in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

For security reasons and to protect the transmission of personal data and other confidential contents (for example, orders or inquiries to the person responsible), this website uses an SSL or Internet connection. TLS encryption. You can recognize an encrypted connection by the string https  and the lock icon in your browser bar.

Registration and ordering on our website

If you register on our website or create a user account, personal data will also be collected from you. Please note that although registration may provide further access to the contents of our website, it is not a mandatory requirement for the use of our website. The personal data to be transmitted to the controller is derived from the respective input mask used for the registration. The personal data entered by the data subject shall be collected and stored solely for internal use by the controller and for his own purposes. The controller may arrange for the transfer to one or more processors, such as a parcel delivery service for delivery to you, who also uses the personal data only for internal use attributable to the controller.

During a registration process on our website, the following data will be collected by you and then stored by us
• Name and address
• E-mail address
• Phone

The purpose of the data collection and storage is
• Customer identification
• Processing and processing of the order for correspondence with you
• accounting
• to settle possible liability claims, as well as the assertion of any claims against you
• technical administration of the website
• Administration

Your consent will be obtained in the ordering process from you before processing this data.
Data processing takes place in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO.

Newsletter

If you voluntarily subscribe to our newsletter (regular promotional information e-mail with offers or other information from our company), the data you provide will be used exclusively for this purpose and will not be disclosed to third parties.
This also includes information that is relevant to the service or the registration. The validity of the email address is checked by the so-called double-opt-in procedure. For this, the order of the newsletter is checked by sending a confirmation email and the answer. Further data is not collected.
The deregistration from the newsletter (revocation of consent) is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter. The opposition does not incur any additional costs beyond the regular transport costs (for example, costs for a telephone call). The processing of data on the basis of your consent is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

Sending the newsletter


Existing customers

We reserve the right to make regular offers for similar goods or services, such as those already purchased, from our assortment by e-mail. For this we do not have to obtain separate consent from you according to § 7 Abs. 3 UWG. In this respect, data processing takes place solely on the basis of our legitimate interest in personalized direct mail in accordance with Art. 6 para. 1 lit. f DSGVO. If you have initially objected to the use of your e-mail address for this purpose, we will not send you a mail. You are entitled to object to the use of your e-mail address for the purpose described above at any time with effect for the future by a message to the person named in the beginning. For this purpose, you only have to pay delivery costs according to the basic rates. Upon receipt of your objection, your email address will be removed from the mailing list.

Contact via the website

If you send us inquiries via contact form or by e-mail, your details from the inquiry form or the e-mail including the contact details provided by you will be stored with us in order to process the request and  or contact the person concerned. We do not share this data with third parties. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at concluding a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. The processing of data on the basis of your consent is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. The deletion of the personal data collected for the use of the contact form takes place automatically after completion of your request. You have the right to revoke your consent to data processing at any time.

Comments in the blog on the website

When comments are made on our site, in addition to these details, the selected username is also recorded and saved so that unlawful content can also be tracked for our relief.

4. Storage period

We store the personal data collected for the processing of your order and transmitted to us until expiry of the statutory retention obligation. Afterwards, your data will be deleted by us, unless, according to article 6 paragraph 1 p. 1 lit. c DSGVO are required to store for a longer period of time due to tax and commercial requirements for storage and documentation (HGB, StGB or AO) or you are obliged to make further storage in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO have consented.

5. Obligation to provide - possible consequences of non-provision


The provision of personal data is partly required by law (tax law) or may result from contractual arrangements (transparency of the contracting party). A non-provision of personal data would preclude a contract and therefore does not take place. Any information about the legally or contractually required provision of personal data is provided to you by the person responsible.

6. Existence of automated decision-making


We do not use automated decision making or profiling.

7. Routine deletion and blocking of personal data


If the storage period, which is explained in more detail in 5. above, has expired, the personal data will be routinely deleted.

8. Rights of the data subject


As a data subject, you have the following rights
• Art. 15 DSGVO You have the right to request information about your personal data processed by us. In particular, you can provide information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right to rectification, deletion, limitation of processing or opposition, the existence of a The right to complain, the source of their data, if not collected from us, and the existence of automated decision-making, including profiling and, where appropriate, meaningful information about their details;
• Art. 16 DSGVO You have the right to demand correction of incorrect or completed personal data stored with us;
• Art. 17 DSGVO You have the right to delete your personal data stored with us, as far as the processing for exercising the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or Defense of legal claims is required;
• Art. 18 GDPR You have the right to limit the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject their deletion and we no longer need the data, but you to Require assertion, exercise or defense of legal claims or you have filed an objection against the processing pursuant to Art. 21 GDPR;
• Art. 20 GDPR You have the right to receive your personal data provided to us in a structured, common and machine-readable format or to transmit it to another person responsible;
• Art. 7 para. 3 DSGVO You have the right to revoke your granted consent to data processing. As a result, we are not allowed to continue the data processing based on this consent for the future;
• Art. 77 DSGVO You have the right to complain to a supervisory authority at your usual place of residence or work or our company headquarters about the data processing (right of appeal).

9. Cookies


We use so-called "cookies" so that we can design the functional scope and the technical presentation of our website optimally and also optimize it further. By continuing to use this site, you consent to the use of cookies. Cookies are small text files that are stored or stored on your device. By using these cookies, data can be stored on your computer when you visit our website. The cookies we use are deleted after the end of the browser session, ie after closing the browser (so-called session cookies). You have the option to prevent the storage of cookies on your computer by appropriate settings in your browser.

Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/en/kb/cookies-allow-and-dispose
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=en_US
Opera: http://help.opera.com/Windows/10.20/en/cookies.html

If you do not accept cookies, the functionality or presentation of our offer may be limited.

10. Social media


YouTube

Part of our website is the integration of YouTube. This is an Internet video portal that allows video publishers to freely view video clips and other users for free viewing, rating and commenting. YouTube allows the publication of all types of videos, so that both complete film and television broadcasts, but also music videos, trailers or user-made videos via the Internet portal are available.
YouTube's operating company is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA.
As soon as you visit our website with a YouTube plug-in, you will be connected to the servers of YouTube. At the same time, the Youtube server will be informed which particular page of our internet presence you visited. If you are also logged in to your YouTube account, YouTube would allow you to associate your browsing experience directly with your personal profile. You can prevent this possibility of assignment if you log out of your account beforehand. For more information about YouTube's collection and use of your information, please read the privacy policy at www.youtube.com. YouTube's Privacy Policy provides information on the collection, processing and use of personal information by YouTube and Google.

11. Online Marketing

Google AdWords

Part of our website is the integration of the so-called service Google AdWords. This is an Internet advertising service that allows advertisers to serve ads both on Google's search engine and on the Google Network. Google AdWords allows an advertiser to pre-set keywords that will display an ad on Google's search engine results only when the search engine retrieves a keyword-related search result. In the Google Network, ads are distributed on topical web pages using an automated algorithm and according to pre-defined keywords.
The operating company for the services of Google AdWords is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA. The purpose of Google AdWords is to promote our website by displaying interest-based advertising on third-party websites and in the search engine results of the Google search engine and by displaying advertisements on our website. The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a conversion cookie on the information technology system of the person concerned. In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programs.
In addition, the data subject has the opportunity to object to Google's interest-based advertising. To do this, the person concerned must access the link www.google.com/settings/ads from each of the Internet browsers they use and make the desired settings there.
Additional information and Google's privacy policy can be found at https://www.google.com/intl/en/policies/privacy/.

Google Analytics (with anonymization function)

Part of our website is the integration of the so-called service Google Analytics. This is a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies". These are small text files stored on your device that allow you to analyze the use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use the information obtained on behalf of the website operator to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by using the link https://tools.google.com/dlpage/gaoptout?hl=en
Download and install the available browser plugin.
Additional information and Google's privacy policy can be found at https://www.google.com/intl/en/policies/privacy/ and http://www.google.com/analytics/terms/us.html. Google Analytics will be explained at https://www.google.com/intl/en_uk/analytics/.

Google Maps
Via an API, this website uses the mapping service Google Maps. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the United States, where it is archived. The operator of this website has no control over the data transfer.
We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6 Sect. 1 lit. f GDPR.
For more information on the handling of user data, please review Google’s Data Privacy Declaration under: policies.google.com/privacy.


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